Privacy Policy

RénoRépare Inc. • Effective since July 14, 2026 Law 25

1. Privacy Officer

The person responsible for the protection of personal information at RénoRépare Inc. is:

Dany Hamel, President
RénoRépare Inc. — RBQ: 5875-5000-01
Email: renorepare.com@gmail.com
Phone: 418-478-9930

For any questions regarding the protection of your personal information or to exercise your rights, please contact us at the above coordinates.

2. Personal Information We Collect

We only collect information you voluntarily provide:

Contact form: full name, email address, phone number (optional), city/work area (optional), message content
Cookies: see section 6 below for the complete list

We do not collect any information through advertising trackers or tracking without your prior consent.

3. How We Use Your Information

Your information is used exclusively to:

Respond to your messages and quote requests
Maintain communication regarding your projects
Occasionally send you relevant information about our services

You may request to stop communications by emailing us at renorepare.com@gmail.com.

4. Sharing with Third Parties

RénoRépare Inc. does not sell, rent, or share any personal information with third parties unless you explicitly consent.

Service providers: We use the following services that may receive data only with your consent:

Google Analytics — to measure site traffic (only if accepted)
Google Ads — for online advertising (only if accepted)

5. Your Rights (Law 25)

In accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the following rights:

Right of access: obtain a copy of your personal information
Right of rectification: correct any inaccurate information
Right to deletion: request the deletion of your information
Right to data portability: receive your information in a structured, commonly used format
Right to withdraw consent: withdraw your consent at any time
Right to object: object to the processing of your information for marketing purposes

To exercise these rights, contact our privacy officer at renorepare.com@gmail.com. We will respond within 30 days.

6. Data Security

We apply reasonable measures to protect your information against unauthorized access, loss, unauthorized use, or disclosure. Communications are transmitted via HTTPS.

7. Data Retention

We retain your information for the following periods:

Contact form data: 24 months after last contact
Analytics data: 14 months (in accordance with Google Analytics maximum duration)
Session cookies: deleted when browser is closed
Persistent cookies: maximum 12 months

8. Cookies

In compliance with Law 25, only cookies necessary for the site's operation are enabled by default. Optional cookies are only used with your explicit consent.

Cookie	Provider	Purpose	Duration	Category
`cookieConsent`	RénoRépare	Remembers your cookie consent choice	12 months	Necessary
`PHPSESSID`	RénoRépare	Session identifier for site functionality	Session	Necessary
`_ga`	Google Analytics	Identify visitors anonymously	14 months	Analytics (optional)
`_ga_*`	Google Analytics	Maintain session state	14 months	Analytics (optional)
`_gid`	Google Analytics	Identify visitors for 24 hours	24 hours	Analytics (optional)
`_gcl_au`	Google Ads	Advertising conversion tracking	3 months	Advertising (optional)
`NID`	Google	Preference storage and audience measurement	6 months	Advertising (optional)

9. Policy Changes

RénoRépare Inc. reserves the right to modify this policy at any time. In case of significant changes, the date at the top of this page will be updated and a notification will be displayed on the site.

10. Contact Us

RénoRépare Inc. — RBQ: 5875-5000-01
Québec, Quebec, Canada
Phone: 418-478-9930
Email: renorepare.com@gmail.com